Shipping Update
almost 8 years ago
– Tue, Jan 17, 2017 at 12:11:58 AM
Now that most of the BackerKit surveys have been completed, shipping can begin! If you haven't completed your survey or finalized your shipping address, please do so. Shipping of the first wave of orders will begin tomorrow and continue throughout the week. Going forward, one wave of orders will ship each week.
Important note about SD cards:
Due to unexpected supplier limitations, most of the SD cards shipped will not be the Samsung cards pictured in the survey. They will be a SanDisk alternative with the same specifications and capacity.
Shutdown Button Clarification
almost 8 years ago
– Thu, Jan 12, 2017 at 07:39:03 PM
I need to clarify that the shutdown parts will be included for free in all DIY Kits. The $3 shutdown upgrade option only applies to those that ordered an ASSEMBLED Pi3Cart. I've noticed several of you in the DIY pledge levels have selected the shutdown button upgrade and I'm afraid the wording in that option wasn't clear. While I don't mind the extra $3 in sales, I want to be sure that no one is mistakenly paying for something they are already getting for free. I will lock down the surveys tomorrow (Friday) evening so you will have until then to adjust your survey selections.
Thanks!
William
Backerkit Survey Reminder
almost 8 years ago
– Wed, Jan 11, 2017 at 10:50:39 PM
The “last” day to make final updates to your order is Friday 13th. After this date, I will lock your reward selections and charge cards for add-on purchases, pledge upgrades, and pre-orders. Rewards will begin shipping next week.
For backers who have not answered their surveys yet:
If you fill out your BackerKit survey or pay for extra shipping after the order due date, I will still receive your information, but your shipment may be delayed.
If you need to review your information or pledge status, you can request your survey at pi3cart.backerkit.com.
THANK YOU!
Thank you all again for being so responsive to answering the BackerKit survey—even though it may not seem like much as an individual backer, you have no idea how tremendously helpful this has been for me when trying to keep track of all 464 of you!
Thanks everyone for your support!
William
Backerkit surveys have been sent!
almost 8 years ago
– Mon, Jan 09, 2017 at 10:34:28 PM
I have sent out emails with a special link to BackerKit surveys . It is important to respond to your survey as quickly as you can since I need this information for fulfilling your rewards.
You do not need to create a BackerKit account to fill out your survey, just click on the survey link, fill it out, and you’re all good to go! You will be able to answer questions about your rewards preferences, provide shipping information, and pledge for more “add-ons” if you'd like. If you decide later that you want to edit your survey response, you can go back to your survey and change it any time before we lock down the surveys for processing. If you need to review your information or pledge status, you will be able to recover your survey here: pi3cart.backerkit.com. If you use your Facebook login for your Kickstarter account, the BackerKit survey will be sent to the email you used for your Facebook account. If you have another email address that you would prefer to use, please contact support at pi3cart.backerkit.com/faq and we'll get you sorted out!
Survey Update
almost 8 years ago
– Wed, Dec 28, 2016 at 10:50:35 PM
I hope you are all having a wonderful holiday season and are looking forward to an exciting new year! I have been very busy preparing kits, although I did take a couple days off for Christmas. I was able to talk some of my family members into helping bag up parts while they were in town so that has helped.
As you are aware, the BackerKit surveys have not gone out yet. I am still waiting on Kickstarter to release the campaign funds, which should happen any day now. Once that happens I will submit the survey to BackerKit for their review, which will take another 2-3 days. Today I learned that the BackerKit office is closed all week for the holidays so it will be the later part of next week before I can get the surveys out. I expect to begin shipping rewards shortly after the surveys are filled out.
Merry Christmas, Happy Holidays, and Happy New Year to everyone!
